Nexero · Version 2.0 · Effective 3 August 2026
This is an electronic record under the Information Technology Act, 2000 and does not require a physical signature.
If you read nothing else:
| What we record | Your name and number, a few answers, and what you look at inside the tour — which views, which amenities, which units, and for how long |
| Why | To show Tulsi Realty's sales team what actually interested you, so they can follow up usefully |
| Who sees it | You, us, and Tulsi Realty. Nobody else. We never share it with another developer |
| How long | For as long as we need it for the reasons below, or until you ask us to delete it |
| Your control | Email team@nexero.ai to see it, correct it, delete it, or withdraw consent |
The rest of this page is the detail behind that.
In this notice, "we", "us" and "Nexero" mean Nexero.
Nexero is currently operated by its founders as an unincorporated business. On incorporation of Nexero Private Limited, the rights and obligations described here, including the role of Data Fiduciary, will transfer to that company. We will publish an updated version recording the change.
We build immersive property tours for real estate developers. You're reading this because you're exploring Venice of Mumbai 3.0, a project by Tulsi Realty.
We are the Data Fiduciary for the information described below. That means we decide what is collected and how it's used, and we're responsible for it. Once we pass information to Tulsi Realty, they become responsible for what they do with it. Section 6 explains where that line sits.
Before the tour starts:
We don't ask for your date of birth, gender, identity documents, financial account details, or health information, and we don't want them. Please don't type them into a free-text field.
We don't record your screen, your camera, your microphone, or your keystrokes.
We build a profile of your visit and we score it. The profile covers what you spent time on, which unit or plot you preferred, and how actively you engaged. The score is our estimate of how serious an enquiry this is.
Tulsi Realty's sales team sees both. That's the point of the product: it means they open a conversation knowing what you actually cared about, rather than starting cold.
We're telling you this plainly because a score exists and you should know it does. It's calculated from behaviour in the tour, not from anything about you personally. No decision with a legal effect on you is made automatically. It affects who calls you and what they open with, nothing more.
| Why | What it covers |
|---|---|
| To run the tour | Starting your session, streaming it to your device, keeping it working |
| To pass you to the sales team | So Tulsi Realty can follow up on what you actually looked at |
| To improve the product | Understanding which parts of a tour work, in aggregated or de-identified form. Section 7 |
| To keep the service safe | Security, fraud prevention, fixing faults, and records the law requires us to keep |
We ask for your consent before any of this starts, and you can withdraw it at any time.
By giving your number and ticking the consent box, you agree that Tulsi Realty may call and message you about Venice of Mumbai 3.0, including by phone, SMS and WhatsApp, and you waive any Do Not Disturb or Do Not Call registration you hold for those communications.
You can ask them to stop at any time, or tell us and we'll pass it on.
Nexero will never call or message you to sell you anything. We may send you a message about the tour itself, such as a link back to your session. Nothing else.
Tulsi Realty's sales team receives your name, contact number, your answers, and the profile and score described in section 3. The behavioural information travels with the lead — they see what you looked at, not just your phone number.
We require them by contract to keep it confidential and to use it only to follow up with you about their project. Once they hold it, they are responsible for it under their own privacy practices, and they may use it for their own marketing. If you want your information removed from their systems, ask them directly, or ask us and we'll pass the request on.
They process information on our instructions only and cannot use it for their own purposes.
| Who | What they do | Where |
|---|---|---|
| Vagon | Streams the tour to your device | Cloud infrastructure |
| Supabase | Stores the information | Singapore |
| Render | Runs our software | Singapore |
We do not sell your information. We do not share it with any other developer. We do not share it with advertisers or data brokers. This is a fixed commitment and it does not change from project to project.
We may disclose information if the law requires it, or to establish or defend a legal claim.
If our business is sold, merged or reorganised, information may transfer to the acquiring entity, which will remain bound by this notice or a notice at least as protective. We'll tell you if that happens.
We may create de-identified and aggregated information from what the tour records, and use it to understand what works, to improve the product, and to build models and industry insight.
Before information is used this way, we remove your name, contact number and anything else that identifies you, and combine it with information from other visitors so that no individual, and no particular project, can be picked out of it.
We may combine it with information from other projects to produce market benchmarks and insight, and we may share those benchmarks with developers and others. A benchmark is a statistic about many people, not a record about you.
Three promises about this:
We may keep and use de-identified and aggregated information indefinitely, including after the rest of your information has been deleted. Once it's genuinely de-identified it's no longer information about you, and deleting your personal information doesn't reach back into a statistic.
We're telling you this now, even though we're not doing all of it yet, because we'd rather have your permission from the start than come back and ask later.
Our database and software run on servers in Singapore, so your information is stored and processed outside India. We use providers with appropriate security protections, and everything in this notice applies wherever the information sits.
We keep your information for as long as we need it for the purposes described in this notice — while you're considering a property, and while Tulsi Realty is following up with you.
After that we delete it. We review what we hold on a regular schedule and remove what's no longer needed.
If you ask us to delete it, we will, at any point, without needing a reason. We may keep a minimal record where the law requires it — Indian law currently requires certain activity logs to be retained for a set period — and we may keep what we need to resolve a dispute. De-identified and aggregated information is kept as described in section 7.
You can, at any time:
Email team@nexero.ai. We'll acknowledge within 7 days and act within 30 days.
One thing to know: if Tulsi Realty has already contacted you, they hold their own copy. Ask them separately, and we'll help you do it.
Enigma is for adults. It's built for people who may buy a property, and in India a person under 18 cannot enter a contract to buy one. By using the tour you confirm you're 18 or over.
We don't knowingly collect information about anyone under 18, and we don't knowingly track or profile them. If you believe a child's information has reached us, email team@nexero.ai and we'll delete it.
We protect your information with access controls, encrypted connections, and logging so we can detect problems. No system is perfect.
If a breach affects you, we'll tell you what happened, what it means for you, and what we're doing about it, and we'll notify the authorities within the time the law requires.
The tour and our pages may link to websites we don't run, including Tulsi Realty's own site. We're not responsible for their privacy practices. Read their notices.
If we change how we use your information, we'll publish an updated version with a new version number and date.
One change is already planned. On incorporation of Nexero Private Limited, the role of Data Fiduciary will transfer to that company. Nothing about what we collect, why, or your rights will change.
Under the Information Technology Act, 2000 and the rules made under it:
Grievance Officer: [Name] Nexero [Postal address] Email: team@nexero.ai Phone: [Number]
The Grievance Officer will acknowledge a complaint within 7 days and resolve it within 30 days of receipt.
Nexero — team@nexero.ai
Version 2.0 · Effective 3 August 2026 · Supersedes v1.0 (unpublished)